A warm welcome to our new customer from Taiwan

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A warm welcome to our new customer from Taiwan

We are proud and pleased to welcome imec Taiwan as a TimeTell customer. Imec Taiwan is specialized in designing, building and fabricating smart applications based on innovative hardware.

They’ve recently started with TimeTell with the modules time registration, leave and absence and clock (with terminal).  Also the imec subsidiaries in Belgium and The Netherlands work with TimeTell.

We are looking forward a long and successful co-operation.

Want to know more?

Contact us. We are happy to discuss the possibilities of TimeTell for your organisation.

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TimeTell application up-to-date?

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TimeTell application up-to-date?

Is your TimeTell application up-to-date and are you ready for TimeTell version 9? Several times a year TimeTell software updates are being released. Updates contain new and/or improved features as well as bug-fixes. Why is it important to stay up-to-date and what new features does TimeTell 9 have in store for you?

 

Why are updates important?

Online customers are updated automatically. This is part of their hosting and maintenance contract. On-premises customers need to update their TimeTell application themselves. We strongly advise to keep up with the updates. This ensures having access to the latest features and it prevents having to deal with issues which have already been solved. When support from our helpdesk is needed it is also important to be on one of the latest versions of TimeTell.

TimeTell Administrator of on-premises customers will have received all information and technical requirements on the TimeTell 9 update. If there are any questions about performing the update, TimeTell administrators are authorized to contact the TimeTell Helpdesk for support.

 

TimeTell 9

Currently TimeTell 9 is being released. This update contains 50 functional improvements and 50 small fixes. This might seem a lot, but many technical changes are made in the background and are not noticeable on the front-end. As technical security requirements are constantly changing also new security adjustments were necessary in the background.
However on the front-end there are several big new features. There is now a dark mode in the Windows, web and app application of TimeTell. It is also possible to make Excel list reports in TimeTell 9. And custom fields can be added to the report. Technical adjustments have been made to facilitate API imports. And the Planning module has new features.

All TimeTell administrators will receive or have already received the necessary information and documents to prepare their organization for the TimeTell 9 update. Again, if assistance is necessary or if further information is needed, TimeTell administrators can always contact our Helpdesk.

 

Manuals and release notes on TimeTell Plaza

On TimeTell Plaza Manuals and Release Notes are available. These contain a full overview of all new features and changes and how these can be applied. TimeTell Plaza can be found under the Help button in the toolbar of your TimeTell application.

 

Want to know more?

Contact us. We are happy to discuss the possibilities of TimeTell for your organisation.

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TimeTell Helpdesk

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TimeTell Helpdesk

How and when can customers contact the TimeTell Helpesk?

Support & Maintenance

All TimeTell customers have a Support & Maintenance contract. This contract includes regular software-updates and access to our TimeTell Helpdesk. Each customer appoints a TimeTell administrator within its organization. This person’s name is listed in the contract. Only TimeTell Administrators are allowed to contact our Helpdesk.

TimeTell Administrator?

In order to provide the best service we can, it is important we have listed the correct TimeTell Administrators of our customers. Are you not sure who this person is for your organization or are you not sure if the correct person is listed in our system, please contact our Sales Department.

Availability

Our Helpdesk can be reached by e-mail or phone from Monday – Friday from 9h00 – 12h30 and 13h00 – 17h00 CET. Click here for (contact) information on the TimeTell Helpdesk.

Tips from our Helpdesk
  • Manuals and Release Notes are available on TimeTell Plaza. You can find TimeTell Plaza under the Help button in the toolbar of your TimeTell application.
  • In many cases the problem you wish to discuss with the Helpdesk can be best explained with screenshots. These can be send to the Helpdesk by e-mail. This gives the Helpdesk time to asses the issue at hand and formulate the best possible solution.

Want to know more?

Contact us. We are happy to discuss the possibilities of TimeTell for your organisation.

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5 Tips for Successful Time Registration

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5 Tips for Successful Time Registration

TimeTell has been developing Time Registration and Planning Software since 1992. For the last 25 years, our software developers have been working on simplifying the software, to offer a super user friendly product. We want to make it possible, that by only clicking once, insight is given to our users. What did you register, for what have you been scheduled and what are the results of a project? These are only a few examples of questions, to which TimeTell can provide the answer. Every Organisation is unique and there are many ways in how TimeTell can be implemented.

 

Our 5 tips:

 

1 – Make use of an easy Time registration method

Time writers want to be able to write time on their activities in a quick and easy manner. The administration of worked hours can become a time consuming task, unless there is good software, that can ease the process. If you have to administer your hours through an old fashioned method, then this can cause your enthusiasm to drop quickly. There are companies that still use notes and Excel, as their time registration method. Of course there is nothing wrong with this, but it takes a lot of time and energy. Over and over you have to think which project, client, activity should I register? Choose a method that will provide you with immediate insight when registering and should decrease the amount of time spent on registering this. Our preference is digital because this can be automated.

2 – Streamline the work processes within your Organisation

It is very important to streamline your work process, because this can save you a lot of time. This will allow you to spend more time on other activities . If there are activities that you perform every day, make sure to make a standard template, to win time. However this does not mean that the quality of this template shouldn’t fulfill the highest standards and should meet the expectations of the Organisation. After all time is precious and you want to spend the won time as best possible, in order to achieve great results. Looking at your schedule of the past week, which activities consume a lot of time? What could be improved next week?

3 – Availability versus Efficiency

We are living in a time in which one should always be available, but isn’t this something we are prescribing ourselves with? It is not wrong to create a moment in which you are not susceptible to the exterior world. After all some activities are not suitable for interruption and require constant focus. Create a quiet moment, which will allow you to work nonstop on a specific project, without being distracted by the phone and your inbox. After all you are the captain of the ship, determining which route is best to sail. In the end the client will be thankful because your time and energy has been well used to answer his/her question. Make sure to build in a moment of quietness, to round up all of your work and to register your activities.

4 – Preventing Procrastination

Obstacles will always appear along the way, but how do you make sure that you are not losing too much time? The procrastination of work, causes a lot of loss of time. Why are you procrastinating on a certain project? Are you missing pieces of information or are you uncertain of the right way forward? Make sure to detect the problem and to address it.

5 – Automating Hour Registration

Wouldn’t it be great to have a system that registers hours and also automates this process? Employees that do this manually and who have to create an overview, lose a lot of time. Through an automated system, you will see how much time was needed for a certain project, who was working on the project and which tasks have been executed. The great thing about this is that you know exactly what still needs to be done, and when to intervene.

 

 

Conclusion

Time registration provides a clear overview of all the activities and the time spend on them. Hour accountability can also be used to bill a client. The right hour registration ensures more revenue in less time. Time Registration, Leave & Absence Registration, Clock & Access Registration, Resource Allocation Planning & Calendar and Project Planning can be used to get a better insight in the work flow of your Organisation and the activities.

 

Feel free to contact us to know more about the time registration opportunities for your organisation.

Want to know more?

Contact us. We are happy to discuss the possibilities of TimeTell for your organisation.

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Proud of collaboration between TimeTell and Schenker Logistics

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Proud of collaboration between TimeTell and Schenker Logistics

Schenker Logistics Netherlands is the partner in international transport and logistic services. Parent company DB Schenker has 2000 locations worldwide (in 130 countries) and connects the economic regions via sea, over land and through air with one another. In the Netherlands Schenker has a network of logistic centers/offices throughout the Netherlands (15 locations).

Angelina van den Enden – Teamleader Compensation of Benefits – working since 2013 at Schenker Logistics in the Netherlands, tells about the collaboration with TimeTell and Datafox. Since 2006 Schenker uses the software of TimeTell for time registration on projects. In the years that followed, Schenker has expanded the possibilities of TimeTell by further implementing various time registration options throughout all of the warehouse locations within the Netherlands.

TimeTell makes use of its terminal registration through the hardware of Datafox. At this point in time, Schenker Logistics Netherlands uses over 40 Datafox terminals throughout the various locations. Through these terminals 3000 employees register their presence/departure on a daily basis. This data is linked to a HRM system that Schenker uses, which makes the processing of hours easier, because there are various shifts of hours which needs to be processed. TimeTell calculates the correct fees by the time registration, that has taken place. The collaboration between TimeTell and Schenker Logistics Netherlands has been intensified because of this.

The Datafox terminals for time registration are stable and reliable. Currently through the various locations within Schenker are being equipped with the latest terminal model: the Evo 4.3. This terminal makes it possible to process the time registration and job registrations. TimeTell and Schenker Logistics Netherland have a solid collaboration.

DB Schenker

Want to know more?

Contact us. We are happy to discuss the possibilities of TimeTell for your organisation.

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